Marketing & Sales

Sales Definitions

-Prospects (or Names): A database of names or a list that you are marketing to, in which people have not responded positively yet.

-Leads: A lead is a prospect that has responded positively in some way to show their interest in what you have to offer, such as registering for a white paper or attending a webinar.

Whether or not they are a high-quality lead isn’t the point – if they’ve registered for something, they are a lead.

-Opportunities: After someone has qualified a lead through email or the phone, and the lead meets your set of qualification criteria, it becomes an opportunity.

-Clients or Customers: They have given you $$$$$$$$$$$

-Champions: A champion can be a client or non-client that has referred you business, offered a testimonial, or has actively supported you in any other way. Give them LOVE!!!

-Sales Development Rep (SDR): This is a Cold Calling 2.0 or “outbound” sales rep. Ideally they are specialized, just generating outbound leads. They neither close deals nor qualify inbound website leads.

-Outbound Sales Rep: Another term for SDR

-Account Executive (AE):The f*cking closer!! A quota-carrying salesperson, whether they are an inside sales rep or in the field.

-Account Manager (AM):Sales Executive focused on managing an existing book of business •Focused on relationship building and upselling. The Account Man.

-Market Response Rep (MRR)•Also called “Inbound SDR”. An inside salesperson who only qualifies leads coming in from a website.

-Customer Relationship Management (CRM).Software (or internet-based service) that helps business owners and sales professionals manage their sales pipeline, tracking prospects and related conversation throughout the sales cycle.

-In Funnel Ping (IFP): A nudge based email used for qualified opportunities currently in the funnel.

-CREAM:Cash Rules Everything Around Mean.

The World in 90 Days book cover

The book

The World in 90 Days

The quarterly-cycle system that turns intention into evidence, when motivation isn't enough. I've applied it for more than 15 years. First with myself, then with my teams.

Get it on Amazon Spanish edition: El Mundo en 90 Días

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